What do organizations all too often rely on to save top talent, particularly when a superstar walks into the office one day and announces, “Adios, it’s been real, I’m moving on.” The answer? It’s the infamous diving catch—that heroic, leave-it-all-on-the-field contortion worthy of nomination for Sports Center’s top play...
Organizational Development
Active Listening: The Leadership Skill That Never Goes Away
Talking without listening is a monologue, and dueling monologues do not equal a dialogue, much less a conversation. When training and organizational development took flight as new business disciplines in the 1960s and 70s, one of the more popular topics was active listening. Active listening is a process that...
Carpe Futurum – Forward Thinking for Business Success
I recently had the opportunity to hear noted futurist, expert, and author Daniel Burrus describe how today’s organizational churn has an insidious impact of long-term viability. In addressing a group of finance and accounting professionals from the Maryland Association of CPAs, Burrus made it very clear when he said, “If busy...